Understand your users
Diving deep into understanding your users through detailed research is vital for success. Tailoring our approach to the product's stage, ensures that our designs resonate with your audience, enhancing user satisfaction.
For tools in the discovery phase, we focus on understanding the user’s goals, pain points, and workflows to shape realistic requirements. In later stages, we validate existing features through targeted user feedback sessions, refining the tool based on user expectations and identified pain points.
Prioritise your strategy
Ending the exploration phase with a MoSCoW prioritisation report will optimise the focus and identify a clear structure for the next steps. This prioritisation method, known as Must-have, Should-have, Could-have, and Will-not-have, categorises action points accordingly. Our MoSCoW analysis translates research findings into actionable priorities. The resulting report is presented to the client to provide an actionable plan that focuses on pivotal issues to generate maximum impact.
What we did for Flickthrough
For Flickthrough, our next step involved expanding the user sample to diverse backgrounds and needs, to better understand varied perspectives. The objective of these next steps aimed to define our tool's added value based on users.